Complaint

Dear Customer,

At MarMar Copenhagen we always strive to make products of the highest quality. Should you, contrary to expectations, receive a product that does not meet your expectations, you are very welcome to contact us.

You can submit a complaint via the button below if your order was placed on our website marmarcopenhagen.dk. Your case will be processed within a few business days.

SEND COMPLAINT

Has a packaging error occurred?

If you have received an incorrect order or the wrong product, please contact our customer service by email shop@marmar.dk or telephone (+45) 3163 3536. Please provide your order number.

Product purchased from one of our retailers

If your product was purchased in a store or online from one of our retailers, please contact the place of purchase who will help resolve the problem.